CardRankr is an independent site that compares and ranks US credit cards. If you have spotted something wrong, want to suggest a card we have missed, or have a question about how we reach our conclusions, we would like to hear from you. Every message goes to the person who writes the site, not to a support queue.
What we can help with
Corrections. Card terms change constantly — annual fees, bonus categories, intro periods, guest policies. If you have found a figure on this site that no longer matches the issuer’s published terms, tell us which page and what you are seeing, and we will check it and update it. Corrections are the most useful message you can send us.
Cards we have missed. If a card deserves to be in one of our comparisons and is not, say which guide and which card. We will look at it on the same basis as everything else we cover.
How we rank things. If you want to know why a card placed where it did, ask. Our general approach is set out on the About page, but we are happy to explain a specific call.
Press, business and partnership inquiries. Note in advance that we do not accept payment for placement, reviews or favorable coverage, and we do not publish sponsored posts. The site is funded by advertising only.
What we cannot help with
Personalised financial advice. We are not financial advisors and we do not give individual recommendations. We can explain how a card works; we cannot tell you which one to apply for, whether to carry a balance, or what to do about your particular situation.
Anything to do with your actual account. We have no relationship with any card issuer and no access to anyone’s account. If your question is about a charge, a payment, a declined application, a credit limit, fraud or a dispute, you need to contact your issuer directly — the number is on the back of the card and in your banking app. We cannot look anything up for you, and please do not send us account numbers, card numbers or personal identification details.
Approval odds. We cannot tell you whether you will be approved for a card. Only the issuer can, and a soft pre-qualification check on the issuer’s own site is the safest way to find out.
Send us a message
Use the form below. We read everything and aim to reply to anything that needs a reply within a few working days. If you are reporting a correction, including a link to the page and the issuer’s own terms page makes it much faster for us to verify and fix.
Please do not include account numbers, card numbers, passwords or any other sensitive personal information in your message. We will never ask you for them.